Thursday, January 28, 2010

The new and improved aLiCiA



So I've been working on my figure lately--hahaha, anyways, I have lost 10 lbs since I've been doing the whole weight watchers thing. It's been fun and I must say going to the meeting always crack me up, but they are very informative. It reminds me of the AA meetings you hear about. But it is a good support group and all. Go me, woot woot. . .the ideal weight I should get to I only laugh because it seems so far fetched to actually get there, but there is a chance--baby steps.

A day at my job. ..





So this is about how my schedule at work goes. . .

Me: (I hear a beep in my ear) Thank you for calling Wells Fargo, this is Alicia, to further assist you may I get your first and last name. . .

Customer: George Smith (made up name)

Me: Thank you Mr. Smith, How can I help you today

Customer: Explain problem and pretty much ends with How are you going to fix that.

Me: Alright Mr. Smith, I'd be happy to help you with that.

Customer: Thanks

Me: Look into situation and answer concern.

Customer: Are you kidding me. . .

Me: Offer something to customer like overdraft protection (that's what i say to everyone)

Customer: Oh, I see. (usually not that nice and they yell at me some more) and say no.

Me: Ok, if you decide you'd like more information let us know. Does that take care of the reason for your call?

Customer: I guess since you didn't help me any.

Me: Well Mr. Smith, I was happy to help and thank you for choosing Wells Fargo.
(I disconnect the call by pushing the release button and another beep comes into my ear.)

SuPeRsTaR--that's me .



So at work we had a huddle at 2:00 (which is more of a reward of not taking calls for 15 minutes for me so I welcome any type of meeting that relieves me of the phone for awhile) to hear what we are working on, that kind of stuff, and this time Almir (My Supervisor) decided to tell the team about team stats. So he first started with warm transfers/referrals and mentions a lady on the team and then he mentions me. I was like cool, I'm pretty AWESOME and won't get fired. I'm pretty humble for the most part. Anyways, then he goes something like this--and I also pulled the center's stats, and on our team, we have someone leading the CENTER (consumer side) in core units of 166 from 1/1/2010 til 1/26/2010. You are never going to believe who that is. . I know, I'm just as shocked as you are. It is ME. Now as many of you know me, I turn extremely red, extremely quick and when he said my name, I was bright red like the blinking lights in the sky for the radio towers--in probably less than 5 seconds. So then everyone is looking at me and Almir is like WOW You are really red, everyone look at me, not Alicia. He continues on about how for the amount of time I've been there that is amazing and I should be proud. Then afterwards, he asked if I like public recognition. And I was all, yeah, but a warning so I can try to control my redness. So the rest of the day i was referred as hey reddy, how you doing. Oh well, it was great--

Sunday, January 17, 2010

I need some opinions

So I am proud to announce that I can get my contacts in. Been successful for FIVE WHOLE days--Now the problem is I don't know what I like better--I love my glasses, but love not having anything on my face. So here are a couple of shots with hair down and hair half up--I'm in a complete need of a hair cut and all, but don't know what I want--so throw it out--won't hurt my feelings.

The usual hair style--bangs pulled back--can't stand them in my face--so I bobby pin them back--with contacts and with glasses




Hair Down with contacts and with glasses


Friday, January 15, 2010

House updated


Here the outside of my house and also my bedroom organized. . .It is pretty sweet pad--I pretty much hang out in my room whenever I'm not at work. Phone number is the same, so enjoy! ! !





Thursday, January 7, 2010

Talk about TALENT. . .



It takes a genius to be sitting in your own car and set off your own car alarm! ! !

Wednesday, January 6, 2010

My New Home

So I'm renting a house with two other girls from my ward. There is Mackenzie and Mandy. The house is the 2nd counselor's old house and wanted to rent it out. So I signed myself up. I signed my lease on the 1st of Jan. and am now moving in tomorrow the 7th. I take awhile to get adjusted. Well, actually, I just hadn't moved my bed yet. Here are some pictures of the house. I'll post updated pictures once I get everything organized.

This is the garage--three car so we each have a parking spot. Lots of storage already built in!



This is the wall with the water softener/storage/central vaccuum hook up



The living room and also the entry way from the front door:





The kitchen/dining room:




The bathroom I share with Mackenzie:


Laundry room off the dining room that leads to the garage/master bedroom is the closed door.



My bedroom, I'm in the front bedroom that faces the street/front of the house and the closet--love the closet that will soon be organized.





Well, that is all for now--gonna get some shut eye and get up early to get some junk done. . moving to be more specific. Holla, I'm out for now.